ANZ POS PLUS manuals

Anz POS PLUS User Manual (93 pages)

Brand: Anz | Category: POS terminals | Size: 0.73 MB |

English

Table of contents

Merchant Operating Guide

1

Contents

2

1. Welcome

4

Authorisation Declined

5

1.4 Floor Limits

5

2. Cards You Can Accept

6

3. Merchant Cards

7

4. Equipment Maintenance

8

5. Stationery

8

6. Fraud Minimisation

8

Embossed Cards

10

Unembossed Cards

10

Signature

10

Card Validation Code (CVC2):

10

Cards Left at Premises

11

PCI DSS and Data Storage

11

Benefits to your business

11

Recommendations

13

Terminal Security

13

7. Errors and Disputes

14

8. ANZ POS Plus

15

8.3 Card Reader

16

Magnetic Stripe Card Reader

16

Chip Card Reader

16

9. Processing a Sale

17

Signature Authorisation

21

Have the

21

13.1 Paper Voucher Processing

33

For Purchases For Refunds

33

Example of a Credit Voucher

34

Example of a Sales Voucher

34

Preparing Your Deposit

35

Visa Diners Club

36

MasterCard

36

15. Optional Features

46

15.2 Pre-Authorisation

49

Example 1:

49

Example 2:

49

16. Terminal Error Messages

60

Chip Card Processing

62

17. Settlement

63

18. Print Totals

64

19. Reprint the Last Record

64

20. Transaction Detail Report

64

MESSAGE LINE 1

67

MESSAGE LINE 2

67

CPC Pre-Authorisation Records

71

PLEASE RETAIN FOR YOUR RECORD

74

No Signature Required

79

Signature Required

80

Cash Out

81

Other Transaction Records

81

Purchase with Cashout

82

EFB Purchase

84

Telephone Order

85

Mail Order

86

Ecommerce

87

Failed Summary Totals

88

Failed Last Summary totals

89

Settlement

90

Settlement Failure

90

Tip Totals Report

91

Anz POS PLUS User Manual (120 pages)

Brand: Anz | Category: POS terminals | Size: 1.10 MB |

English

Table of contents

Merchant Operating Guide

1

Contents

2

1. Welcome

4

2. Cards You Can Accept

7

3. Merchant Cards

8

4. Equipment Maintenance

8

5. Stationery

9

6. Fraud Minimisation

9

VERIFICATION NO?

12

INDICATOR?

12

8. Errors and Disputes

16

9. ANZ POS Plus 2

18

10. Processing a Sale

26

Press ENTER

49

XX XXXX 7890)

50

16. Optional Features

56

Signature Authorisation

58

Have the

59

PROCESSING

62

PLEASE WAIT

62

17. Terminal Error Messages

72

18. Settlement

76

20. Reprint the Last Record

77

19. Print Totals

77

21. Transaction Detail Report

78

Vouchers

78

Stripe Card transactions

79

Cash-out

85

Purchase with Cash-out

86

Signature Required

89

Debit Refund Transaction

90

MESSAGE LINE 1

100

MESSAGE LINE 2

100

PLEASE RETAIN FOR YOUR RECORD

100

100 – 101

101

102– 103

103

No Signature Required

104

104 – 105

105

EFB Purchase

106

106 – 107

107

108– 109

109

110 – 111

111

Cancellation

112

Mail Order Transaction

112

112– 113

113

114 – 115

115

116 – 117

117

118 – 119

119

ANZ devices